Terms of Service

1. Service Description

Team Organizer is a workforce management platform for cafes and restaurants. Core modules include scheduling, team management, public booking intake, and finance tracking.

2. Account Eligibility and Access

Users must provide accurate account details and keep credentials confidential. Account holders are responsible for activity under their credentials and must notify the platform operator of unauthorized access without undue delay.

3. Acceptable Use

Users may not:

• Use the service for illegal, fraudulent, or abusive activity.
• Upload or distribute harmful code, exploit vulnerabilities, or interfere with service availability.
• Scrape, systematically extract, or republish service data without authorization.
• Reverse engineer, decompile, or attempt to derive source code except where mandatory law expressly permits.

4. User Responsibilities for Data

Customers using Team Organizer for employee and reservation management are responsible for the personal data they input and control in their workspace. In GDPR terms, each cafe operator acts as data controller for that data.

Customers must ensure they have a lawful basis to process employee and customer data and must handle data subject requests in accordance with applicable law.

5. Pilot Phase, Pricing, and Charges

The current pilot phase is free of charge. Pricing for general availability will be announced separately, and existing pilot accounts will be notified before any charges are introduced.

6. Service Changes and Availability

We may improve, modify, or discontinue features to maintain security, legal compliance, or product quality. Planned material changes will be communicated through in-app notice or account email where reasonably possible.

7. Intellectual Property

Unless otherwise stated, the software, interface, and related platform materials remain the intellectual property of the platform operator and licensors. These Terms grant a limited, non-exclusive right to use the service in accordance with this agreement.

8. Limitation of Liability

To the maximum extent permitted by law, total liability of the platform operator for claims arising out of or related to the service is capped at the fees paid by the customer for the 12 months preceding the event giving rise to liability.

Indirect, consequential, incidental, special, or punitive damages, including lost profits or lost business opportunities, are excluded to the extent permitted by law.

9. Termination

Either party may terminate use of the service. Upon termination, data handling and deletion follow the retention and deletion terms defined in the Privacy Policy.

10. Governing Law and Jurisdiction

Governing law placeholder: [JURISDICTION - TO BE COMPLETED BY LAWYER].

Draft suggestion for legal review: Germany may be appropriate due to the German-language pilot audience, but final jurisdiction must be confirmed by counsel.

11. Dispute Resolution

Parties should first attempt good-faith resolution through written notice and operational escalation. Formal dispute procedures should be defined in final legal terms during launch readiness.

12. Changes to These Terms

We may update these Terms to reflect legal, technical, or product changes. Material updates will be communicated before they take effect.